Having trouble convincing team mates to adopt your suggestions? Feeling that your ideas are meeting resistance more so than collaboration? Maybe it’s time to take another look at what you can learn from resistance.
…the key to resolving resistance — is to become curious. Before trying to convince someone, learn at least one more thing about the person’s point of view. A great way to learn is to explore people’s responses — especially the responses that strike you as resistance. Every response carries valuable information, clues about the person, about the environment around you, about your request, or about yourself. Treat each response as a precious resource.
Emery provides an in-depth examination of 4 factors that may lead to resistance when one person makes a request of others:
- expectations about the request
- communication about the request
- the relationship with the person making the request
- influences from the environment
One take-away: Resistance is a natural reaction that should be anticipated when working with others. By learning what is behind the resistance, we can ferret out weaknesses in our own strategy and make adjustments. The result will lead to overcoming resistance and improving the plan overall.
Be curious; take a look at the article here.
Asking the right questions to facilitate teamwork
Technorati: Dale H. Emery, resistance